Seller and contact information
The Resting Mimic is a shop operated by Miniatrium, Business ID 3322120-5, Kirvestie 15b, 33710 Tampere, Finland. Email: info@miniatrium.com.
These terms apply to consumer purchases from The Resting Mimic. They do not restrict mandatory statutory rights. Miniatrium is your seller and handles customer service, cancellations and remedies, including for goods fulfilled by Printful.
Products and orders
Product pages describe the goods and available options. Check the description, size information, selected options and delivery address before ordering. Contact us if anything is unclear. Some goods are produced to order by Printful, our production and fulfilment partner. Standard print-on-demand goods are not automatically personalised goods for the purpose of cancellation rights.
Prices and payment
Prices are shown in euros. Applicable delivery charges and the total payable are displayed before you submit your order. Available payment methods are shown at checkout. Payments are processed for Miniatrium; your payment statement may show MINIATRIUM.COM.
Production and delivery
Production time and shipping transit time are separate. Any product-specific estimate and delivery options are provided on the product page or at checkout. Unless another delivery period is expressly agreed, goods must be delivered without undue delay and no later than 30 days after the contract is concluded, as required by applicable consumer law. We will contact you if an unexpected delay affects your order. Your statutory remedies for delayed delivery remain unaffected.
Items may be produced and dispatched by Printful from different facilities and may arrive in separate parcels. We remain responsible for the goods until you or your nominated recipient receives them, subject to applicable law. Contact us promptly about delivery problems.
Cancellations, returns and defects
Our Returns and Refunds policy explains cancellation notices, return costs, refunds and remedies for defective goods, and forms part of these terms. Contact Miniatrium rather than sending an unarranged return to a Printful facility.
Privacy
Our Privacy Policy explains how order and contact information is used and shared with payment, hosting and fulfilment providers.
Liability and disputes
Nothing in these terms excludes liability or remedies that cannot lawfully be excluded. Finnish law applies without depriving consumers of mandatory protections in their country of habitual residence.
Please contact us first about any dispute. You may seek assistance from Finnish Consumer Advisory Services and, where applicable, refer an unresolved dispute to the Finnish Consumer Disputes Board. EU cross-border consumers may also seek help from their local European Consumer Centre. Your right to bring proceedings in a competent court is unaffected.
Changes
Changes apply to future purchases, not retrospectively to existing orders.